An AI chatbot for Instagram that turns DMs into booked appointments.
Questions arrive by direct message, story reply and comment. The chatbot answers them in seconds, collects the details you need and hands real leads to your team.
Why Instagram DMs are where sales get lost
For many businesses Instagram is the front door. People see a post, then ask in the DMs: price, availability, location, "is this still available?". The same ten questions arrive every day, usually at night or while the team is busy with customers.
Answering them by hand is slow, and a late reply looks like a no. A chatbot that knows your real answers handles the repetitive ones and keeps the conversation warm until a person can step in.
What the chatbot does
Replies to direct messages
It answers the common questions about prices, hours, location and availability in your tone, using the answers you approve.
Turns comments into conversations
A comment such as "price?" can trigger one private reply with the answer. Meta allows a single private reply to a comment, within seven days of the comment.
Qualifies the lead
It asks what the person needs and collects name, contact and preferred time, then writes them to your CRM or calendar.
Respects the 24-hour window
Instagram lets a business reply within 24 hours of the person's last message. The chatbot answers inside that window and flags the conversations that need a human before it closes.
Passes the hot ones to you
When someone is ready to book or buy, or asks something the chatbot should not answer, the conversation goes to your team with a summary.
How we set it up
Check the account
Instagram messaging through Meta's API needs a professional account linked to a Facebook Page. We check that first.
Collect your real answers
We list the questions people actually ask and write the answers with you, including what the chatbot must never promise.
Build and test
We build the flows, replay past DMs through them and fix the weak spots.
Launch and review
We go live and read the conversations with you weekly during the first weeks.
Questions
Does it work with my personal Instagram account?
No. Messaging automation through Meta's official API needs a professional (business or creator) account linked to a Facebook Page.
Will Instagram block my account for using a chatbot?
We use Meta's official messaging API, not scripts that imitate a person on the app. Official integrations follow Meta's rules, which is the point of using them.
Can it reply to every comment on my posts?
It can send one private reply to a comment, within seven days, and only where that makes sense, such as questions about price. We do not spam comment sections.
What happens to the conversations?
They stay in your Instagram inbox and in your CRM. Your team can read the full thread and take over at any time.
Want to see if this fits your business?
Tell us your situation in three lines. We reply by email, usually within one business day.
Message received.
We read every request and reply by email, usually within one business day.